Shipping policy
1-Processing Time:
All orders take 1-4 business days to process before shipping.
Items may require additional time during busy seasons.
2-Shipping Time:
shipping takes 1-2 business days.
3-Tracking:
A tracking number will be provide once your order ships. please allow up to 24 hours for tracking updates to appear.
4-Wrong or Incomplete Address:
If the customer enters an incorrect or incomplete address:
- We can't issue a refund.
- Re-shipping costs will be the customer's responsibility.
Please double check your address before checkout.
5-Lost or Delayed Package:
If the carrier marks the package as delivered, we are not responsible for lost package.
If a package is lost (never delivered), we will provide a replacement or refund depending on the carrier's confirmation.
6-Damaged Items:
If your item arrives damaged, contact us within 24 hours and provide us with photos/videos.
We will send a replacement or a refund.